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Senior Officer - Partnership

About the company:

Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company 

 

Elevating the journey for travellers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory. 

 

About the job:

The Partnerships senior officer is responsible for leading the partnerships of Almosafer to establish, manage, and deliver partnerships across destination management organizations, banks, e-commerce platforms, loyalty programs, and partners from other various sectors. Ensure alignment and collaboration with internal teams such as retail, marketing, data, product, and finance.

 

Responsibilities:

  • Client Relationship Management

  • Maintain Partnerships: Act as the primary point of contact for partner accounts. Ensure partners’ needs and expectations are met and maintained.

  • Foster Strong Relationships: Build and nurture long-term relationships with key stakeholders in partner organizations.

  • Resolve Issues: Address and resolve any issues, concerns, or challenges that arise during the partnership, ensuring a high level of client satisfaction.

  • Business Development

  • Identify New Opportunities: Proactively identify new partnership opportunities that align with the company's objectives and goals.

  • Negotiate Terms: Collaborate with partners to negotiate partnership terms and agreements.

  • Strategic Growth: Work on strategies for expanding business with current partners.

  • Project and Account Coordination

  • Manage Projects: Oversee and ensure the successful implementation.

  • Internal Coordination: Coordinate with internal teams to ensure the partnership is progressing smoothly and deliverables are met.

  • Reporting: Regularly update stakeholders with progress reports on partnerships, ensuring alignment with business goals.

  • Marketing & Promotion

  • Collaborative Campaigns: Work with marketing teams to create joint marketing initiatives that benefit both the partner and the company.

  • Brand Representation: Represent the company’s brand and products/services to potential partners, ensuring alignment with the company’s core values.

  • Performance Monitoring and Reporting

  • Track Metrics: Use key performance indicators (KPIs) to assess the success of partnerships and identify areas for improvement.

  • Data Analysis: Analyze data related to partner performance, market trends, and competitor activities to inform business decisions and refine strategies.

  • Problem Solving and Conflict Resolution

  • Address Concerns: Identify and address any issues or conflicts that arise with partners to prevent disruptions to the partnership.

  • Proactive Solutions: Implement corrective actions when necessary, and work to continuously improve the partnership experience.

  • Market Insights and Industry Trends

  • Research and Trends: Stay informed about industry trends, competitor activities, and market conditions to provide valuable insights to partners.

  • Feedback Loop: Gather feedback from partners about product or service offerings, and work with relevant teams to incorporate improvements.

  •  

Profile Requirements:

  • Communication: Strong interpersonal and communication skills, both written and verbal.

  • Negotiation Skills: Proven ability to negotiate effectively and build mutually beneficial agreements.

  • Problem-Solving: Ability to address complex issues and provide solutions quickly.

  • Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously.

  • Relationship Building: Experience in maintaining strong relationships and building trust with partners.

  • Analytical Skills: Ability to assess partnership performance and identify opportunities for optimization.

  • Sales Acumen: Experience in sales, marketing, or account management to help drive business results.

 

Being you @ Almosafer:

At Almosafer we strongly believe in diversity and equal opportunities for all candidates. 

We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.

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