Officer - Visa Services
About the company:
At Almosafer Travel & Tourism Co, we’re not just part of the travel industry, we’re helping shape its future.
As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
We’re united by a bold vision:
To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
About the Role:
We are seeking a highly organized and detail-oriented Visa Officer to support seamless travel experiences for our clients. The successful candidate will manage end-to-end visa application processes for both tourism and business travel, ensuring full compliance with embassy requirements and regulations. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to efficiently manage visa applications through both online portals and in-person embassy or visa center procedures.
Responsibilities:
- Visa Processing: Manage tourism and business visa requests in the system, and apply for e-visas.
- File Verification: Audit client documentation to guarantee 100% accuracy and completeness.
- Appointment Management: Schedule visa appointments directly through embassy websites and application portals.
- Field Operations: Represent the company during embassy visits for Schengen appointments and related business needs.
- Communication: Respond promptly to stakeholder and client inquiries via email and WhatsApp groups.
- Reporting: Provide regular reports to the direct manager.
Profile requirements:
- Bachelor's degree in Tourism Management or a related field.
- Fast and accurate data entry.
- Strong attention to detail and organizational skills.
- Excellent communication, interpersonal, and presentation skills.
- Emotional intelligence and professional body language.
- Strong problem-solving and time management abilities.
- Intermediate level of English or above (spoken and written).
Being you @ Almosafer:
At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
Here, you will find:
A purpose-led workplace where your ideas can create real impact
Ongoing learning and development to help you grow with intention
Recognition that celebrates your wins, both big and small
A community built on trust, curiosity, and shared momentum
No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.