Officer - Branch Sales
About the company:
At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.
As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
We’re united by a bold vision:
To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
About the role:
The Officer - Branch Sales responsible for assisting customers in identifying the right holiday products, providing information on travel itineraries, inspiring their thinking and assisting them in identifying an appropriate holiday package. The job holder is also responsible for achieving individual sales targets and enhancing the overall customer experience.
Responsibilities:
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Provide leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, etc.
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Stay up to date through ongoing research on products and services using the Internet, contacts with sales representatives, industry publications, newspapers, and other magazines. Ensure sales targets are successfully achieved by ensuring a high customer conversion rate.
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Provide travel consultation and advise customers on holiday packages.
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Handle bookings for flights, hotels, tours, and related services.
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Achieve individual sales targets and deliver excellent customer service.
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Manage customer inquiries and provide pre- and post-booking support.
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Be familiar with GDS systems and key local/international destinations.
Profile requirements:
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A high School Graduate or a Diploma in any field is preferred.
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Minimum 0-3 years within the hospitality, Tourism, or any related role.
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Minimum competencies in English and Knowledge of the Arabic language are a must.
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Excellent selling skills & Ability to interact, communicate, and negotiate effectively
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Excellent knowledge of computer reservation systems, GDS systems, and e-travelling
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Strong knowledge of travel destinations as well as domestic and international travel trends
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Strong ability to design holiday packages based on customer requirements & strong knowledge of travel booking software.
Being you @ Almosafer:
At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
Here, you will find:
A purpose-led workplace where your ideas can create real impact
Ongoing learning and development to help you grow with intention
Recognition that celebrates your wins, both big and small
A community built on trust, curiosity, and shared momentum
No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.