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Assistant Manager - Product

About the Company:

At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.

As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.

Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.

Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

  

About the Role:

We are looking for a high-ownership, analytical, problem-solving Associate Product Manager (APM) to join the Platforms Product team. You will help build, optimize, and scale the Payments platform that powers payments between suppliers, hotels, airlines, and various B2B Partners. You will work across product, engineering, operations, finance, risk, supplier management, and data teams to launch new features, streamline workflows, reduce financial leakage, and drive operational excellence. This is a high-impact role where small improvements translate into massive business value. The ideal candidate is a hustler, takes initiative, thrives in ambiguity, and loves solving hard system-level problems.

Key Responsibilities:

  • Deep-dive into product workflows to identify gaps across creation, authorization, charging, settlement, expiration, and refunds.

  • Analyze failures, provider issues, and operational escalations to uncover root causes and drive improvements.

  • Collaborate with engineering and business teams to write clear PRDs, define acceptance criteria, manage sprint ceremonies, and ensure high-quality delivery.

  • Build dashboards with analytics/finance teams and use SQL/Excel/Python to generate insights, validate hypotheses, and monitor performance.

  • Partner closely with Finance, Ops/FFT, and Suppliers to improve accounting accuracy, reduce manual workload, and enhance provider performance.

  • Use hands-on AI capabilities (LLM-based analysis, automation tools, intelligent assistants) to optimize processes, detect issues faster, and enable smarter product decisions.

  • Manage multiple initiatives in a fast-paced environment, owning features end-to-end from discovery to rollout to post-launch measurement.

  • Proactively unblock dependencies, solve problems with a hustler mindset, and drive continuous improvements in reliability and efficiency.

 

Profile Requirements

  • 2 - 5 years of product management, business/data analyst, or fintech/payments experience.

  • Highly analytical; comfortable with data, SQL, Excel, and debugging payment workflows.

  • Strong problem-solving skills with a structured approach to breaking down complex issues.

  • Proven track record of hustling to get things done, even with ambiguity.

  • Comfortable working with APIs, payment flows, and technical constraints.

  • Excellent communication skills - can work with engineering, finance, and operations effectively.

Good to Have

  • Experience in fintech, payments, or hotel/flight booking systems.

  • Familiarity with card schemes (Visa, Mastercard, Amex).

  • Experience in automation or optimizing operational processes.

Being you @ Almosafer:

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.

Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.

Here, you will find:

A purpose-led workplace where your ideas can create real impact

Ongoing learning and development to help you grow with intention

Recognition that celebrates your wins, both big and small

A community built on trust, curiosity, and shared momentum

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.

Apply now »