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Senior Officer-Employee Relations

At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.

 

As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.

Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

We’re united by a bold vision:

To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.

Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

 

About the job: 

 

The Senior Officer – Employee Relations is responsible for supporting the organization in maintaining a positive and compliant work environment. The role involves managing employee relations issues, conducting investigations, ensuring adherence to labor laws and internal policies, and contributing to initiatives that promote engagement, trust, and transparency across the organization.

 

Responsibilities: 

 

  • Manage employee grievances, complaints, and disciplinary cases professionally and confidentially.

  • Conduct or assist in investigations and ensure proper documentation of all cases.

  • Advise management and employees on HR policies, labor laws, and disciplinary procedures.

  • Support labor office interactions and ensure compliance with legal and regulatory requirements.

  • Participate in developing, reviewing, and updating employee relations policies and processes.

  • Prepare periodic ER analysis reports and recommend preventive or corrective actions when needed.

  • Manage and validate leave requests such as unpaid leaves, maternity leaves, marriage leaves, etc.

  • Review and validate department expenses and business trips per diem.

  • Track development plans (PDP) and record results.

  • Reply to employees’ inquiries and issue letters and forms if requested.

 

Profile requirements:

 

  • Bachelor’s degree in human resources, Law, Business Administration, or a related field.

  • 3–5 years of relevant HR experience, preferably in employee relations or HR operations.

  • HR certification or studies is preferred 

  • Strong knowledge of local labor law and disciplinary processes.

  • Excellent communication, negotiation, and documentation skills.

  • Problem-solving and conflict-resolution capabilities.

  • High level of professionalism and confidentiality.

  • Strong organizational and analytical abilities.

  • Very good command of English 

 

Core Competencies

 

  • Adaptability: Demonstrates flexibility in handling multiple priorities and changing business needs.

  • Customer Centricity: Maintains a service-oriented mindset, ensuring timely and effective support for employees and stakeholders.

  • Collaboration and Teamwork: Builds positive working relationships and contributes effectively within cross-functional teams.

  • Analytical Thinking and Attention to Detail: Analyzes data accurately and ensures precision in HR documentation and reporting.

  • Decision-Making and Accountability: Takes ownership of assigned tasks and makes sound, informed decisions aligned with company policies.

 

Being you @ Almosafer :

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. 

Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.

 

Here, you will find:

A purpose-led workplace where your ideas can create real impact

Ongoing learning and development to help you grow with intention

Recognition that celebrates your wins, both big and small

A community built on trust, curiosity, and shared momentum

 

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.

 

Apply now »