Manager - Employee Relations
Almosafer (part of Seera Group)
Saudi Arabia’s Leading Travel Company
Saudi Arabia’s Leading Travel Company Elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.
About the Job:
The Employee Relations Manager is responsible for leading and developing employee relations initiatives and strategies that promote a healthy, compliant and productive work environment. This role oversees the ER team, ensuring alignment with labor law and company policies, also acts as a strategic partner to management in resolving employee matters and shaping a positive workplace culture.
Responsibilities:
● Lead, develop and manage the Employee Relations team to deliver high-quality ER services.
● Design and implement employee relations strategies aligned with organizational goals and HR policies.
● Serve as the key point of contact for complex employee relations issues, investigations and conflict resolution.
● Ensure full compliance with labor laws, social insurance regulations, and company policies across all ER activities.
● Oversee the onboarding and offboarding processes to ensure seamless and legally compliant employee transitions.
● Analyze ER data and trends to proactively address systemic issues and recommend process improvements.
● Collaborate with legal, compliance and HR teams to mitigate risk and manage workplace disputes.
● Ensure proper maintenance of employee records and filing systems in accordance with legal and internal standards.
● Conduct training and coaching for managers and employees on employee relations, company policies and best practices.
● Act as a culture ambassador and promote an inclusive and respectful workplace environment.
Requirements:
● Bachelor’s degree in law, Human Resources, Business Administration or a related field.
● 5+ years of experience in Employee Relations, with at least 2 years in a managerial role.
● Strong knowledge of Egypt labor laws, employment practices and government regulations.
● Excellent communication, negotiation, and conflict-resolution skills.
● High proficiency in English (written and spoken).
● Proven ability to lead teams, manage complex cases and maintain confidentiality and discretion.
● Strong analytical thinking and problem-solving abilities.
● Proficient in Microsoft Office and Google Workspace tools.
● Experience with HR systems such as SAP SuccessFactors is highly preferred.
● Overall Experience with All HR Functions “Talent Acquisition, Payroll, Compensation & Benefits & Employee Engagement” is highly preferred is highly preferred.
● HR Certification or Diploma is a plus (Ex: CIPD, SHRM).
Being you @ Almosafer :
At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.