Specialist - Product

About the company:

At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.

As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.

Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

We’re united by a bold vision:

To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.

Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

About the role:
We are seeking a skilled Technical Product Manager to manage and optimize the distribution of our hotel inventory across various online platforms, including B2B distributors, OTAs (Online Travel Agencies), Global Distribution Systems (GDS), and other third-party distribution channels. This role requires a combination of technical expertise and analytical skills to ensure efficient integration, accuracy in data distribution, and optimal performance of our distribution systems. The ideal candidate will troubleshoot connectivity issues, collaborate with cross-functional teams, and continuously improve our distribution processes.

Responsibilities:

• API Integration & Connectivity: Ensure smooth technical integration of our distribution channels, including APIs, with OTAs, metasearch engines, and GDS platforms.

• Data Accuracy: Monitor and maintain the accuracy of room availability, pricing, and booking information across all distribution channels.

• Issue Resolution: Troubleshoot and resolve technical issues related to API connectivity, booking discrepancies, and data synchronization.

• Performance Monitoring: Analyze the performance of distribution channels, identifying opportunities for technical improvements and optimization.

• Stakeholder Collaboration: Work closely with internal teams and external partners to maintain efficiency in distribution.

• Configuration Management: Manage and configure rate plans, availability rules, and distribution settings in line with company policies.

• Optimization: Continuously optimize distribution connections, ensuring seamless operations and enhanced booking efficiency.

• Documentation & Reporting: Maintain up-to-date documentation for API connections, configurations, and distribution workflows. Provide regular performance reports.

Profile requirements:

• Strong experience with APIs, XML/JSON data feeds, kibana/grafana logs and system integration.

• Proven ability to troubleshoot technical issues in a fast-paced environment.

• Familiarity with hotel distribution systems and online booking platforms (OTAs, GDS).

• Excellent analytical skills with attention to detail.

• Ability to explain technical concepts clearly to non-technical stakeholders.

• Strong problem-solving abilities and experience in system optimization.

• Entrepreneurial mindset
  
  

Being you @ Almosafer:

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. 

Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one

Here, you will find:

A purpose-led workplace where your ideas can create real impact

Ongoing learning and development to help you grow with intention

Recognition that celebrates your wins, both big and small

A community built on trust, curiosity, and shared momentum

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.